Yuba Bus FAQ's

Why is Yuba Bus good for our community?

Yuba Bus has been created to fill a well needed void for group transportation in the Nevada County region. Our river shuttle will help to alleviate congestion and parking issues at the very popular 49 Crossing Bridge State Park. Passengers to the river  will be educated about river safety- encouraging State Park and SYRCLs river etiquette. We hope to take 60-80 cars off the road each. 

What is your wheelchair policy?

Get on the bus! Our river shuttle is compliant with ADA approved wheel chair access. We do suggest that if you would like this service, please schedule a ride in advance. 530-517-8272 or email info@yubabus.com.

How do we pay and what's the refund policy?

River Shuttle:

Advance payment is encouraged. We do expect to be full at times and we are offering a first come first served seating. Show up early to avoid missing the bus.


If the bus is full and you've paid for a seat, we will refund you in full and will pick you up at the next scheduled pickup.


Cash and credit cards welcome at pickup as well. See Yuba River Shuttle page for details.


Charter:

How do I book a Shuttle?

Once you have submitted a request for a quote either online or by phone, you will be contacted with a quote. You will be required to sign a reservation confirmation as well as make a deposit when booking an order.


How much is the deposit?

Deposit amounts vary according to the length of time in advance that the trip is booked. Most frequently a 30% deposit is required at the time of reservation with Full payment due 1 month prior to charter.


What's the refund policy?

Your deposit is refundable up to 31 days prior to departure date. Service cancelled within 30-15 days prior to departure will forfeit 30% of the cost of the trip. Any service cancelled within 14-7 days of departure will be assessed a fee of no more than 50% of the trip cost. Any service that is cancelled within 7 days of departure will forfeit the full amount of the trip cost.


Brew Tour: is prepaid to reserve a seat. Cash accepted upon pickup- if seating is available. Pre purchase suggested.


Return Policy:

River Shuttle- 48 hour cancelation for 100% refund. No refunds within 48 hours of trip.


Can we hire Yuba Bus for private events?

Yes, Yuba Bus is available for hire! Yuba Bus Charters provides you with transportation whenever you need it. Our Yuba Bus Charters go everywhere and anywhere in the Nevada County, Lake Tahoe and Sacramento areas. Popular events for our Charters include weddings, winery trips, brewery trips, corporate trips and more!

Check out the Charter page for details.

Is Yuba Bus licensed and insured?

Yes, Yuba Bus has all the state required licenses and insurance to conduct business as a Passenger Stage Corp for our River Shuttle. Or Charter Party Carrier license allows us to conduct business as a Charter Bus. CPUC# PSC & TCP 0037604.

What is your animal policy?

All service animals as defined by Title ll and Title lll of the American Disabilities Act are permitted to ride with their handlers on Yuba Bus. Other small animals may be allowed on board if in a carrier that is held on the rider's lap. Unfortunately there is very little extra space for carriers to be placed on the ground or any other areas of the Yuba Bus. When bringing on board animals, please be courteous to your fellow riders, as some my be allergic or uncomfortable around animals. Riders are responsible for the care and supervision of his or her service animal. As stated in the ADA, if any animal, including service animals behaves in an unacceptable way and the handler / person with a disability does not control the animal, Yuba Bus is not obligated to allow the animal on board.